Effective Date: 28th December 2024
At [Focus Only One Skill] (referred to as “we”, “our”, or “us”), we are committed to safeguarding your privacy and protecting your personal data. This Privacy Policy explains how we collect, use, store, share, and protect your personal information, as well as your rights concerning your data, in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.
By using our website https://freelanceoneskill.com/ (the “Website”), and/or purchasing our digital marketing courses, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect and process the following types of personal data when you visit our Website, register for our services, or engage in transactions:
A. Personal Identification Information
- Name
- Email address
- Phone number
- Billing address
B. Transaction Data
- Payment details (processed through third-party payment processors)
- Order history (courses purchased)
C. Usage Data
- IP address
- Browser type
- Device information
- Pages visited and actions taken on the Website
- Date and time of visit
- Referring URLs and clickstream data
D. Marketing and Communications Data
- Preferences for receiving marketing communications
- Response to marketing campaigns
2. How We Use Your Information
We use the personal data we collect for the following purposes:
A. To Provide Our Services
- To process your orders and payments for digital marketing courses.
- To deliver the courses and related content to you.
- To provide customer support and respond to your inquiries.
B. To Improve Our Website
- To analyze how users interact with our Website to enhance its functionality and user experience.
C. To Communicate with You
- To send updates about your account, courses, or purchases.
- To send marketing emails and promotional content (with your consent or where permitted by law).
- To inform you about new products, features, or offers that may be of interest.
D. To Comply with Legal Obligations
- To fulfill any legal requirements, such as maintaining records for tax purposes or responding to lawful requests from authorities.
E. To Protect Our Interests
- To protect the Website from fraud, abuse, or unauthorized access.
- To maintain the security of our services.
3. Legal Basis for Processing Personal Data (Under GDPR)
We process your personal data based on the following legal grounds:
- Consent: You have provided consent to us for processing your data (e.g., subscribing to marketing communications).
- Contractual Necessity: Processing is necessary to fulfill the contract you have entered into with us, such as completing a course purchase.
- Legal Obligation: We may need to process your data to comply with legal obligations (e.g., tax reporting or responding to legal requests).
- Legitimate Interests: We process data based on our legitimate interests to improve our services, provide marketing, or ensure the security of the Website.
4. Data Sharing
We may share your personal data in the following circumstances:
A. Service Providers
We may share your personal data with trusted third-party service providers who assist in operating the Website or providing services to you. These may include:
- Payment processors (for handling transactions)
- Email marketing platforms
- Customer support services These third parties are required to keep your data secure and only use it for the purposes for which we engage them.
B. Legal Requirements
We may disclose your information if required to do so by law or in response to valid legal requests by public authorities (e.g., a court or regulatory agency).
C. Business Transfers
In the event of a merger, acquisition, or sale of our business or assets, your personal data may be transferred as part of that transaction. We will ensure that the receiving party adheres to the terms of this Privacy Policy.
5. Data Retention
We will retain your personal data only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
If you wish to delete your personal data, you may contact us using the contact information provided below. We will process your request in accordance with applicable laws.
6. Your Rights Under GDPR
Under the GDPR, you have several rights concerning your personal data. These rights include:
A. Right to Access
You have the right to request access to the personal data we hold about you.
B. Right to Rectification
You can request the correction of any inaccurate or incomplete data we hold about you.
C. Right to Erasure
You can request the deletion of your personal data, subject to certain conditions (e.g., if the data is no longer necessary for the purposes for which it was collected).
D. Right to Restrict Processing
You can request a restriction on the processing of your personal data under certain circumstances, such as if you contest the accuracy of your data or if you object to the processing.
E. Right to Data Portability
You have the right to request that your personal data be transferred to another service provider in a structured, commonly used, and machine-readable format.
F. Right to Object
You can object to the processing of your personal data for specific purposes, including direct marketing.
G. Right to Withdraw Consent
If we process your data based on your consent, you can withdraw that consent at any time.
To exercise any of these rights, please contact us at s01714305025@gmail.com.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Website. Cookies are small text files placed on your device that help us remember your preferences and improve the Website’s performance.
You can manage your cookie preferences through your browser settings. However, please note that disabling certain cookies may impact the functionality of the Website.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure storage, and access control policies.
However, please note that no method of data transmission over the internet or electronic storage is completely secure, and while we strive to protect your data, we cannot guarantee absolute security.
9. International Data Transfers
If we transfer your personal data outside the European Economic Area (EEA), we will ensure that appropriate safeguards are in place to protect your data, as required under the GDPR. This may include the use of standard contractual clauses or other mechanisms approved by regulatory authorities.
10. Children’s Privacy
Our Website is not intended for individuals under the age of 16. We do not knowingly collect or process personal data from children under the age of 16. If we learn that we have inadvertently collected data from a child, we will take steps to delete such data.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we update this policy, we will revise the “Effective Date” at the top of the page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
- Email: s01714305025@gmail.com
- Business Name: [Focus Only One Skill]
- Business Address: Kanaighat, Sylhet, Bangladesh.